Legal notice
Martell Lozano, S. L., which operates under the trade name Gran Canaria Stay (hereinafter, RESPONSIBLE), is the owner of the website https://gran-canaria-stay.com/. Through this legal notice it provides the information required by Law 34/2002, of July 11, on information society services and electronic commerce (LSSI-CE), and sets the terms of use of the website.
Anyone who accesses this website assumes the role of user, committing to strictly observe and comply with the provisions set out herein, as well as any other applicable legal provisions.
The RESPONSIBLE may update the content and terms of use of the website by publishing them here. These changes will not affect the conditions of reservations already made nor the rights granted to users by applicable regulations.
1. Identifying data
- Domain name: www.gran-canaria-stay.com
- Company name: Martell Lozano, S. L.
- VAT ID: B35869254
- Registered office: Calle Rafael Martell Rodríguez, 1. 35240 – Carrizal de Ingenio
- Phone: 629472614
- Email: hola@gran-canaria-stay.com
- Registration details: Registered in the Mercantile Registry of Las Palmas, Volume 1768, Folio 185, Sheet GC-35337.
- Activity: provision of tourist accommodation services under the trade name Gran Canaria Stay.
Reservations will be governed by the contracting, payment and cancellation conditions provided to the user before their formalization.
2. Intellectual and industrial property rights
The website, including its programming, designs, logos, texts, photographs, graphics and other content, is owned by the RESPONSIBLE or is used with the appropriate license or authorization. Its elements are protected by intellectual and industrial property law.
Reproduction, distribution, public communication, transformation or exploitation of the content will require prior written authorization from the rights holder, except in cases permitted by applicable legislation.
The designs, logos, texts, photographs and graphics of third parties appearing on the website belong to their respective owners. The RESPONSIBLE expressly authorizes third parties to link directly to specific content of the website, and in any case to redirect to the main website www.gran-canaria-stay.com.
The RESPONSIBLE acknowledges the corresponding intellectual and industrial property rights in favor of their owners, and its mere mention or appearance on the website does not imply any rights or liability over them, nor any endorsement, sponsorship or recommendation by it.
To make any observations regarding possible infringements of intellectual or industrial property rights, as well as any of the website's content, you may contact the RESPONSIBLE through any of the contact methods provided in this legal notice.
3. Disclaimer of liability
The RESPONSIBLE party will take reasonable measures to keep the information up to date and ensure the proper functioning and security of the website. However, interruptions, errors or technical incidents may occur. When it becomes aware of them, it will act diligently to correct them. The foregoing does not exclude legally enforceable responsibilities nor affect users' rights regarding the contracted services.
Use of cookies
This website uses its own and third‑party cookies. The user can consult detailed information about them in our Cookie Policy.
Link policy
The website may include links to third‑party pages or services. The RESPONSIBLE does not control their content and will act diligently to remove or disable the links when it becomes effectively aware of their illegality, under the terms established by applicable regulations. Users may report any incident through the contact means indicated in this legal notice.
The use of third‑party platforms to manage reservations or check‑in does not change the status of Martell Lozano, S. L. as the provider of accommodation services nor its obligations towards guests.
IP addresses
The website servers may automatically detect the IP address and domain name used by the user. This information is recorded for technical, statistical and security purposes.
4. Applicable law and jurisdiction
This legal notice shall be governed by Spanish legislation, without prejudice to the mandatory consumer protection provisions that may apply. To resolve any dispute, the competent courts and tribunals shall be those corresponding according to the applicable rules, always respecting consumer rights.
5. Data protection
All information regarding the processing of personal data carried out through the website can be consulted in the Privacy Policy. Information about the use of cookies is available in the Cookie Policy.
6. Minors
Reservation formalisation must be carried out by persons with sufficient legal capacity to contract. Data of minors staying will be provided by their parents, guardians or companions under the terms provided by applicable regulations.